When you are under pressure it is easy to become overwhelmed with the amount of work you have to do. With COVID and Christmas fast approaching there seems to be more and more to do. Christmas rotas have always been a challenge, and all you want is fo...
Audits are the foundations for your quality assurance processes. When I worked as a CQC Compliance Inspector, I was always concerned when I looked though a service’s audits and saw no actions whatsoever across the board. If I then saw something tha...